FAQs

What happened to the library website?

We decided that while our Website does a fine job of sharing all of our wonderful programming as well as being a good place to look for items in our collection, we should highlight all of the wonderful ONLINE resources that we have in addition to our in-house materials.

Can I browse the library yet?

Yes! And we hope to see you soon: irvingtonlibrary.org/hours

What do I do with all of the books/movies/etc. that I borrowed from the library?

You may return items in the library vestibule during our open hours (listed here), or in the bookdrop outside of these hours. 

Is the library taking book donations?

Yes. If you have 2 boxes or more of books to donate, please email friends.booksale@gmail.com first, so that the Friends can arrange enough storage space to accept your books.
If you have less than 2 boxes, you may bring them to the library front desk.
Please do not leave your donations in the book drop, in the book return bin, or anywhere unattended on our premises. 
Thank you!

What can I do online?

What can’t you do!?  You may still access books, audiobooks, music and movies.  But now you’ll need to find them through our online portals and you may need to look in more than one place to find what you want.  For example, if you are in the mood for a specific book, you may have to check both Overdrive AND Hoopla. There is no way to search all of these different platforms at one time.

I haven’t used my library card in a while and when I tried I was told it had expired. What do I do?

All library cards are good for three years and then they expire.  It’s a way that we can make sure that your contact information is still the same. 

Stop into the library with your library card and ID, and we can verify that your information is up to date.

Or, send an email to the following link that has your name, address, library card number and telephone number.  We’ll renew your card for you and let you know when we’ve done so: irvcirc@wlsmail.org

(Note:  this may take a few days to set up — please be patient!)

I tried to log on and don’t know my PIN?

Try to use the last four digits of your telephone number.  That’s the default PIN that everyone is assigned when getting a new card.  It may be from a telephone number you don’t have anymore (perhaps you only had a landline when you first signed up for your library card and now you only have a cell phone).  If that doesn’t work, please send an email to the following link that has your name, address, library card number and telephone number. We’ll reset your PIN and let you know when we’ve done so:  irvref@wlsmail.org

(Note:  this may take a few days to set up — please be patient!)

I’m confused by all the information about Covid-19 (aka “coronavirus”). Where can I find good, up-to-date information?